Shipping Policy for Jana Tiles & Marbles

At Jana Tiles & Marbles, we are committed to delivering your products safely and efficiently. Our shipping policy outlines the terms and conditions of our delivery services.

Shipping Locations We offer shipping across India. Currently, we do not offer international shipping.

Processing Time Orders are processed within 2-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods and Costs We partner with reliable shipping carriers to ensure your products arrive safely. Shipping costs are calculated based on the weight, dimensions, and destination of the order. The shipping cost will be displayed at checkout before you complete your purchase.

Delivery Time Delivery times vary depending on the destination. Standard delivery within India typically takes 5-10 business days. Please note that delivery times may be affected by external factors such as weather conditions and courier delays.

Order Tracking Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your order’s progress until it reaches your doorstep.

Damaged or Lost Shipments If your order arrives damaged or if you suspect it has been lost, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure you receive a replacement or a refund.

Incorrect Address Please ensure that your shipping address is accurate at the time of purchase. Jana Tiles & Marbles is not responsible for orders shipped to incorrect addresses provided by the customer. If an order is returned due to an incorrect address, additional shipping charges may apply to resend the order.

Contact Us For any questions or concerns regarding our shipping policy, please contact us at [contact email or phone number]. We are here to assist you and ensure your experience with Jana Tiles & Marbles is seamless and satisfactory.